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Can't find an item you are looking for?

 

If the item you want to reserve is not available, you can fill in a library request form

 

Lost something in one of our libraries?

 

Think you may have left something at a library? Please fill out our lost property form. The library will contact you within 5 working days. 

 

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Staff monitor Livechat between 9am to 5pm, Monday to Friday.

 

 

 

Enquiry form

 

You can complete the library enquiry form if you have any questions, or if you want to pass on comments or suggestions about the library service. We aim to respond to your enquiries within 5 business days.   

 

Phone

 

 

You can call our Contact Centre on

0345 603 7628 

Monday to Friday, 8.30am to 5pm, to speak to an advisor, or use the 24-hour automated service (option 1) to renew your items (also at weekends).

 

 

 

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    A-Z of Library Services

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    Everyone’s Library Service 2022-2026

    Stock Management Policy

    What We Stock

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    People's Network Acceptable Use Policy

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    Information for authors and publishers

    Essex County Council Library Premises: Terms and Conditions of Use

    Purpose of this document

    Legislative framework

    Corporate priorities

    Library strategy service objectives

    Key principles of stock management

    Policy on censoring stock

    Stock allocation policy

    Acquisitions policy

    Stock selection policy

    Stock selection policy for adult stock

    Stock selection policy for children's stock

    Stock selection policy: ordering and reservations

    Accessibility and alternative formats

    Staff responsibilities and training

    Stock editing

    Presentation and reader development

    Policies for special collections

    Policies for stock recovery and security

Policy on censoring stock

 

The function of a library service is to provide free access to a diversity of information, opinion and ideas in a neutral and hospitable environment.

 

Selection, provision and access to library material is informed by legislation on terrorism, race relations, equality, local government, freedom of expression and human rights and access to information should not be restricted on any grounds except that of the law.

 

If publicly available material has not incurred legal penalties then it should not be excluded on moral, political, religious, or racial or gender grounds, to satisfy the demands of sectional interest.

 

Essex Libraries will:

 

Not restrict access except by standards that are endorsed by law. Items which have not incurred any penalty under the law will not be excluded merely because they are controversial but will be evaluated and judged according to the criteria listed in this document.

 

Avoid material which overtly promotes racism or prejudice against any social group. At the same time, we will assume that older works will reflect the morals and social attitudes of their day and that customers can make reasonable and critical evaluation of the views and opinions expressed.

 

However, within this context, the cultural, political and social climate is continually evolving, and the selection of stock and donations has become a complex responsibility. We will adhere to national guidelines such as CILIP's (Chartered Institute of Library and Information Professionals') statement on freedom of access to information.