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Can't find an item you are looking for?

 

If the item you want to reserve is not available, you can fill in a library request form

 

Lost something in one of our libraries?

 

Think you may have left something at a library? Please fill out our lost property form. The library will contact you within 5 working days. 

 

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Staff monitor Livechat between 9am to 5pm, Monday to Friday.

 

 

 

Enquiry form

 

You can complete the library enquiry form if you have any questions, or if you want to pass on comments or suggestions about the library service. We aim to respond to your enquiries within 5 business days.   

 

Phone

 

 

You can call our Contact Centre on

0345 603 7628 

Monday to Friday, 8.30am to 5pm, to speak to an advisor, or use the 24-hour automated service (option 1) to renew your items (also at weekends).

 

 

 

© 2026 LUCi by SOLUS - v 1.6.2

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    A-Z of Library Services

    Our library locations and opening times

    Join the library

    Reserve, renew or return an item

    Our Online Library

    Using our libraries

    Our mobile and home library services

    Our services for children and young adults

    Health and wellbeing

    Volunteer at your local library

    Book of the Month

    Our Reading Suggestions

    Join a book group

    Our strategies, policies and terms

    Essex Book Festival

    Help pages

    Everyone’s Library Service 2022-2026

    Stock Management Policy

    What We Stock

    Facilities charges and loan charges

    Accessibility Statement

    People's Network Acceptable Use Policy

    Wi-Fi Acceptable Use Policy

    Information for authors and publishers

    Essex County Council Library Premises: Terms and Conditions of Use

Services and charges

2026-2027

Stock Type Loan Period      Loan Fee Overdue Charges
Books 3 weeks Free 30p per day for the first 7 days then £1.90 per week to a maximum of £9.35 per item
Audiobooks 3 weeks

1-3 CDs or cassettes £1.40

4+ CDs or cassettes £2.85

Children's audiobooks £1.40

30p per day for the first 7 days then £1.90 per week to a maximum of £9.35 per item
e-books and e-audiobooks 3 weeks Free N/A
CDs 1 week £1.40 Loan fee per week to a maximum of £4.70 per item
DVDs 1 week £2.75 Loan fee per week to a maximum of £6.35 per item
Language sets

Single item - 3 weeks

Multiple item sets - 6 weeks

£1.40

 

£4.90

Loan fee per week to a maximum of £4.70 per single item and £16.25 per multi-item set
Prices listed represent a standard adult membership (concessions apply to certain other membership types)*
Details of our full range of online digital services can be found here: libraries.essex.gov.uk

 

*The following members are exempt from certain library and overdue charges:

  • Access card - customers unable to read print due to visual impairment, physical impairment or a learning disability you do not have to pay any charges on audiobooks, music CDs, DVDs and language courses. Charges are made for overdue books and damaged items
  • Friends and Family card, Home Library Service users, Memory Support card - customers who use these cards are exempt from the following charges: loan charges on audiobooks, music CDs, DVDs, language courses, overdue and rehire charges, request charges
  • Young Adult and Children - Children under the age of 17 do not pay request or overdue charges on books or CDs and cassettes
Service Charge
Replacement Library Card £1.45
Reservations (from 22 April 2026)* £1.15
Photocopying - Black and white

25p per A4 copy

65p per A3 copy

Photocopying - Colour

£1.60 per A4 copy

£2.60 per A3 copy

Printing - Black and white

25p per A4 sheet

65p per A3 sheet

Printing - Colour

£1.60 per A4 sheet

£2.60 per A3 sheet

* Please see FAQs for further information

Please note:

If you accrue more than £10 in unpaid charges on your account, your card will be blocked. You won't be able to use your card in a library or online until the amount has been paid off

Lost and damaged items:

Essex Library Service will charge for any lost or damaged items

Other services:

We also offer the following services: room hire, public computers and Wi-Fi access, music scores any playsets

 

For full details of all our services, please ask a member of our staff