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Can't find an item you are looking for?

 

If the item you want to reserve is not available, you can fill in a library request form

 

Lost something in one of our libraries?

 

Think you may have left something at a library? Please fill out our lost property form. The library will contact you within 5 working days. 

 

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Staff monitor Livechat between 9am to 5pm, Monday to Friday.

 

 

 

Enquiry form

 

You can complete the library enquiry form if you have any questions, or if you want to pass on comments or suggestions about the library service. We aim to respond to your enquiries within 5 business days.   

 

Phone

 

 

You can call our Contact Centre on

0345 603 7628 

Monday to Friday, 8.30am to 5pm, to speak to an advisor, or use the 24-hour automated service (option 1) to renew your items (also at weekends).

 

 

 

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    A-Z of Library Services

    Our library locations and opening times

    Join the library

    Reserve, renew or return an item

    Our Online Library

    Using our libraries

    Our mobile and home library services

    Our services for children and young adults

    Health and wellbeing

    Volunteer at your local library

    Book of the Month

    Our Reading Suggestions

    Join a book group

    Our strategies, policies and terms

    Help pages

    Winter Reading Challenge

    Everyone’s Library Service 2022-2026

    Stock Management Policy

    What We Stock

    Facilities charges and loan charges

    Accessibility Statement

    People's Network Acceptable Use Policy

    Wi-Fi Acceptable Use Policy

    Information for authors and publishers

    Essex County Council Library Premises: Terms and Conditions of Use

    Purpose of this document

    Legislative framework

    Corporate priorities

    Library strategy service objectives

    Key principles of stock management

    Policy on censoring stock

    Stock allocation policy

    Acquisitions policy

    Stock selection policy

    Stock selection policy for adult stock

    Stock selection policy for children's stock

    Stock selection policy: ordering and reservations

    Accessibility and alternative formats

    Staff responsibilities and training

    Stock editing

    Presentation and reader development

    Policies for special collections

    Policies for stock recovery and security

Acquisitions policy

 

Essex Libraries aims to get new stock on to the shelves as quickly and cost-effectively as possible.  In order to reduce servicing requirements, increase standardisation further and align with The Libraries Consortium (TLC), Essex Libraries have begun categorising new stock according to the UK Standard Library Categories (UKSLC).

 

Budgets

 

The budget allocated by Essex Libraries for the purchase of library materials is set at the beginning of each financial year. The service will use performance indicators and other stock management information to divide the budget between different categories of stock and these allocations are reviewed and confirmed by the Senior Management Team.

 

Although the stock budgets for each category of stock are set at the beginning of each financial year, changing circumstances may lead to the re-allocation of budgets or the diversion of funds to priority areas, as required.

 

Online subscriptions

 

Many traditional reference works are now available online. Where the provision of this information is more cost-effective, current and accessible in this format, it will be provided digitally in place of print forms.

 

These subscriptions are reviewed annually.

 

E-books and e-audio

 

Essex Libraries currently use BorrowBox as their main supplier. The service also has an offer with OverDrive. 

 

DVDs and CDs

 

Thirteen libraries are supplied with new DVDs, and four libraries hold music CDs. A small selection of branches may offer older collections of DVDs due to the specific needs of the community. Customers can borrow any DVD or CD in stock via the reservation service. The items can then be collected from a library of the customer’s choice.

 

A range of DVD titles are purchased for the library service, including films, TV series, children’s DVDs, exercise, fitness and dance, and World Cinema. A standard hire charge applies to all DVDs and CDs.