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Can't find an item you are looking for?

If the item you want to reserve is not available, you can fill in a library request form

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Think you may have left something at a library? Please fill out our lost property form. The library will contact you within 5 working days.

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Staff monitor Livechat between 9am to 5pm, Monday to Friday.

To contact your local library directly, please fill out our enquiry form.

Enquiry form

You can complete the library enquiry form if you want to contact a library, have any questions, or if you want to pass on comments or suggestions about the library service. We aim to respond to your enquiries within 5 business days.

Phone

You can call our Contact Centre on

0345 603 7628

Monday to Friday, 8.30am to 5pm, to speak to an advisor, or use the 24-hour automated service (option 1) to renew your items (also at weekends).

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A-Z of Library Services

Our library locations and opening times

Join the library

Reserve, renew or return an item

Our Online Library

Using our libraries

Our mobile and home library services

Our services for children and young adults

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Book of the Month

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Join a book group

Our strategies, policies and terms

Essex Book Festival

Help pages

BorrowBox

PressReader

Kanopy

BFI Replay

PressReader

Please be advised that PressReader will be leaving our Digital Library and will be replaced with our new offer. Customers who borrow items before the service ends on 30 June 2026, will not have access to their downloaded items after this date.

Access a wide range of e-newspapers and e-magazines from the UK and around the world completely free of charge
Personalize your home feed with news from specific locations, sections of your favourite publications or topics
Tailor the app to suit your personal reading preferences and needs

Browse the PressReader catalogue

Learn how to use the app with our PressReader how-to video.

For more information visit the PressReader help section.

Please note you will need to log in every 30 days to revalidate your account.