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Can't find an item you are looking for?

 

If the item you want to reserve is not available, you can fill in a library request form

 

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Think you may have left something at a library? Please fill out our lost property form. The library will contact you within 5 working days. 

 

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Staff monitor Livechat between 9am to 5pm, Monday to Friday.

 

To contact your local library directly, please fill out our enquiry form.

 

 

 

Enquiry form

 

You can complete the library enquiry form if you want to contact a library, have any questions, or if you want to pass on comments or suggestions about the library service. We aim to respond to your enquiries within 5 business days.   

 

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You can call our Contact Centre on

0345 603 7628 

Monday to Friday, 8.30am to 5pm, to speak to an advisor, or use the 24-hour automated service (option 1) to renew your items (also at weekends).

 

 

 

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    A-Z of Library Services

    Our library locations and opening times

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    Kanopy

    BFI Replay

Kanopy

Kanopy is the streaming site where you can access thousands of films and series, all for free with your Essex library card! Kanopy offers more than 20,000 films, including critically acclaimed movies, inspiring documentaries, award-winning foreign films, and more. You need to be 18+ to set up a Kanopy account with your library card. 

You can use Kanopy on all your favourite devices, like your phone, tablet, desktop computer or Smart TVs!

Access Kanopy now or continue reading to find out more!

 

Kanopy Kids

Kanopy Kids is a curated educational and entertainment collection just for children, complete with parental controls so you can manage their viewing. Set up a PIN so your children will only be able to access the Kanopy Kids section, which has lots of great features, including TV shows and films, read-along storybooks, classic stories and myths, and language learning videos. Enjoy unlimited watching with your little ones!

 

Watch with Tickets

Essex Library Service gives you 15 Tickets per month to watch videos for free. These Tickets are used only for adult content, whilst Kanopy Kids offers unlimited watching! Learn more about how tickets work here.

 

How to Set Up Your Kanopy Account

  1. Click here to access Kanopy. You must be over 18 years old to sign up.
  2. Click on ‘Add a library card’
  3. Type in your Essex library card number and your PIN. These are the same details you use to log into your library account.
  4. Enter your name and email address, and create a password
  5. Explore Kanopy! 

 

How to Set Up Parental Controls

  1. Go to the ‘My Account’ section of Kanopy
  2. Click on ‘Parental Controls’
  3. Enter a 4 digit PIN
  4. Click ‘Turn On’

Turning on Parental Controls means that once in the kids section, you will need to enter your PIN to exit, so your children can’t watch content outside of the kids collection without permission.

Access Kanopy now!