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Can't find an item you are looking for?

 

If the item you want to reserve is not available, you can fill in a library request form

 

Lost something in one of our libraries?

 

Think you may have left something at a library? Please fill out our lost property form. The library will contact you within 5 working days. 

 

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Contact us

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Web chat

Staff monitor Livechat between 9am to 5pm, Monday to Friday.

 

To contact your local library directly, please fill out our enquiry form.

 

 

  

Enquiry form

 

You can complete the library enquiry form if you want to contact a library, have any questions, or if you want to pass on comments or suggestions about the library service. We aim to respond to your enquiries within 5 business days.   

 

Phone

 

 

You can call our Contact Centre on

0345 603 7628 

Monday to Friday, 8.30am to 5pm, to speak to an advisor, or use the 24-hour automated service (option 1) to renew your items (also at weekends).

 

  

 

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How to sign in to your library account

 

Sign into your library account to view your loans, make reservations, view loan history and view fees and charges.  

 

How to sign into your account on a computer

 

To sign in to your account:

1. Click on the account icon on the top right menu bar

Menu bar with Search,Home, Libraries, Events, News and Account

2. Click on the login icon on the drop down banner

Menu Banner with under account with Contact us, Join and Login

3. Please enter your Library card number/temporary number in the Borrower number or username

4. Please enter your PIN or Password

5. Press the login button

 

How to sign into your account on a mobile device

 

To sign in to your account:

1. Press on the Menu hamburger button

Library logo and Three purple lines that is a hamburger menu

2. Press login

Mobile view of the menu items Home, Libraries, Events, News, Contact us, Join the library, Login

3. Please enter your Library card number/temporary number in the Borrower number or username

4. Please enter your PIN or Password

5. Press the login button

 

Video

 

How to sign in | Help pages | Libraries | Essex Library Service

    A-Z of Library Services

    Our library locations and opening times

    Summer Reading Challenge

    Join the library

    Reserve, renew or return an item

    Our Online Library

    Using our libraries

    Our mobile and home library services

    FAQs

    How to sign in

    How to renew items online

    How to browse the catalogue

    How to reserve an item

    How to print directly from your device