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Can't find an item you are looking for?

 

If the item you want to reserve is not available, you can fill in a library request form

 

Lost something in one of our libraries?

 

Think you may have left something at a library? Please fill out our lost property form. The library will contact you within 5 working days. 

 

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Staff monitor Livechat between 9am to 5pm, Monday to Friday.

 

 

 

Enquiry form

 

You can complete the library enquiry form if you have any questions, or if you want to pass on comments or suggestions about the library service. We aim to respond to your enquiries within 5 business days.   

 

Phone

 

 

You can call our Contact Centre on

0345 603 7628 

Monday to Friday, 8.30am to 5pm, to speak to an advisor, or use the 24-hour automated service (option 1) to renew your items (also at weekends).

 

 

 

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    A-Z of Library Services

    Our library locations and opening times

    Join the library

    Reserve, renew or return an item

    Our Online Library

    Using our libraries

    Our mobile and home library services

    Our services for children and young adults

    Health and wellbeing

    Volunteer at your local library

    Book of the Month

    Our Reading Suggestions

    Join a book group

    Our strategies, policies and terms

    Help pages

    Winter Reading Challenge

    Everyone’s Library Service 2022-2026

    Stock Management Policy

    What We Stock

    Facilities charges and loan charges

    Accessibility Statement

    People's Network Acceptable Use Policy

    Wi-Fi Acceptable Use Policy

    Information for authors and publishers

    Essex County Council Library Premises: Terms and Conditions of Use

    Opening Statement

    What will be different for our residents

    Introduction

    Aim 1: Library Service and Literacy

    Wickford Library

    Everyone's Literacy

    Getting children reading

    Thank you to our library volunteers

    Aim 2: Communications and infrastructure

    Environmental initiatives

    Harlow Library refurbishment

    Skills for the future

    Aim 3: Supporting communities and levelling up

    Mobile library and outreach service

    Reducing social isolation

Environmental initiatives

 

We are doing our bit for the environment. We:

  • distribute and collect recycling bags, batteries and small electrical items
  • provide ‘inkbins’ to recycle ink cartridges,
  • collect old laptops to be refurbished for those in need

 

In partnership with Active Essex, we lend out sports and leisure equipment, so that you don’t need to buy them.

 

We also consider the environment when we build or upgrade our libraries. Some of our libraries have solar panels and most have LED lighting. Carbon emissions in new buildings will be at least one-third lower than required by current building regulations. We will install fittings to reduce water consumption. New buildings will have mechanical ventilation and heat recovery systems to prevent overheating and recycle heat, providing clean low-cost energy and air cooling.

 

Solar panels on roof