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Service update:

Following latest Government guidelines all libraries are temporarily closed to the public. Some sites will remain open to offer emergency public computer access by appointment only, Registration appointments and Blue Badge assessments. Please check individual library locations to see what services are available.

European Settlement Scheme Readers

Covid-19 update

This service is temporarily suspended.

European Settlement Scheme Readers

To apply for the EU Settlement Scheme you will need to prove your identity using a valid passport or biometric residence card. You can use the EU Exit: ID Document Check App yourself on a compatible mobile phone or device. You can use someone else’s phone or device if you have access.

If you do not have access to a suitable phone or device then you can come to an Essex library which offers the service. Alternatively you can choose to send your document by post to an address given during your application process.

The Essex libraries that provide a walk in service to scan your documents are listed below. You can also use other UK scanning locations.

What to bring with you

If you choose to use our service please do not start your online application before your document has been scanned.

All applicants must attend, including children, as a photo needs to be taken of each applicant during the process.

We do not charge for this service. You do not need to book an appointment, but you may need to wait for a member of staff to be available before you can be seen.

You will need to bring with you:

  • a current valid biometric EU, EEA or Swiss passport or Biometric Residence Card for each applicant
  • a mobile phone that can receive text messages
  • an email address to use to complete your application.

We will not need to keep your ID document and in most cases you should not be asked to send your passport anywhere else after it has been scanned.

Our scanning locations

Basildon Library

Chelmsford Library

Harlow Library

Getting further help

ECC cannot provide immigration advice or assistance with your application after your document has been scanned.

You can book a computer session or access WiFi at a library if you need these to complete your application.

If you, or someone that you know, does not have the appropriate access, skills or confidence use a computer or mobile device to complete the application then contact the Assisted Digital Service on 03333 445 675 or by texting “VISA” to 07537 416 944.

If you need further help with your application, please contact the EU Settlement Scheme Resolution Centre on 0300 123 7379. If you need immigration advice then contact one of the organisations that are allowed to provide this advice.

Translations of guidance are available in 26 European languages as well as translated videos explaining the settlement scheme and showing how to scan your document using your own device.

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