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What will be different for our residents?

By achieving this plan, we will be…

  • supporting children and adults to improve their literacy
  • encouraging people to enjoy reading for pleasure
  • increasing the range and diversity of online resources
  • introducing relevant and exciting events and activities to engage and inspire new and existing library service users
  • growing volunteering opportunities to expand the services we can offer through our libraries
  • benefitting from a programme of library refurbishments throughout the county
  • using our updated digital and IT services to improve the customer experience
  • working with partners to provide joined up and equal access to additional services
  • supporting the levelling up agenda by focusing resources in areas that most need them
  • providing residents with skills and support to help them achieve their aspirations wherever they live
  • doing more to encourage residents to read, for example through Essex’s Year of Reading
  • using data to better understand the habits and interests of our library users
  • marketing our services in dynamic and engaging ways using Instagram and other relevant media
  • seizing opportunities to help educate and inform people on critical issues such as climate change
  • engaging with residents to promote local events


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