Essex Library staff monitor Livechat between 9am to 5pm, Monday to Friday.
Essex library staff monitor social media between 9am to 5pm, Monday to Friday. We aim to respond to your query within 2 business days.
You can complete the library enquiry form if you have any questions, or if you want to pass on comments or suggestions about the library service. We aim to respond to your enquiries within 3 business days.
You can call our Contact Centre on 0345 603 7628, Monday to Friday, 8.30am to 5pm.
From Saturday 9am to 5pm and Sunday 10.30am to 4pm, all calls will be routed directly to Colchester/ Chelmsford Libraries.
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Listen to our podcast, The Only Way Is Reading.
If you have ideas for what you'd like to listen to on our podcast, message us on our social media.